WordPress Administrative Access Policy

Protecting Your Website

At Idaho Websites, security is one of the most important services we provide. Our managed hosting and maintenance plans are built around carefully controlling administrative access to your WordPress website. Every additional administrator account increases the potential risk of security vulnerabilities, whether through compromised passwords, outdated software, third-party plugins, or accidental configuration changes.

For this reason, we have established the following policy regarding user access.

Content Editors

We are happy to create Editor accounts for members of your team at no additional charge.

Editor accounts can:

  • Create and edit pages and posts
  • Upload media
  • Manage blog content
  • Update text and images
  • Publish content

Editor accounts cannot:

  • Install or remove plugins
  • Modify website settings
  • Change themes
  • Create or remove administrator accounts
  • Access sensitive configuration areas

For the vast majority of businesses, an Editor account provides everything needed to manage website content while maintaining the security of the website.

Administrator Access

If you require full Administrator access, we are happy to provide it. However, granting Administrator permissions changes our ability to guarantee the integrity and security of the website.

Once an external Administrator account has been created or provided access:

  • Idaho Websites can no longer guarantee the security or stability of the website.
  • Any changes made by third-party administrators may affect website functionality, performance, backups, SEO, or security.
  • Security incidents resulting from administrator actions, compromised credentials, plugin installations, configuration changes, or other administrative activity are outside the scope of our managed hosting and maintenance services.

Security Cleanup

If a website with external Administrator access experiences a security incident, malware infection, website compromise, or other issue requiring investigation or remediation, all cleanup and recovery work will be billed at our current rate of $125 per hour.

This may include:

  • Malware removal
  • Security investigations
  • Restoring backups
  • Repairing website functionality
  • Plugin or theme conflict resolution
  • Database repair
  • Website hardening
  • Communication with hosting providers or third-party vendors

Our Recommendation

We strongly recommend limiting full Administrator access whenever possible. If someone only needs to update website content, an Editor account is almost always the appropriate level of access.

Our goal is not to restrict your control over your website, but to protect your investment and minimize unnecessary security risks.

If you have questions about which level of access is appropriate, we’re always happy to help.

Please note: Idaho Websites reserves the right to remove or disable external Administrator accounts if we determine they pose an immediate security risk to the website. We will make every reasonable effort to contact you before taking such action unless immediate intervention is necessary to protect the website, server, or other hosted clients.

Client Acknowledgment

By submitting this request, I acknowledge and agree that:

  • I am requesting Administrator-level access to my WordPress website.
  • I understand that Administrator accounts have unrestricted access to modify the website.
  • I understand that my email account is part of my website’s security and should be protected with a strong password and Multi-Factor Authentication whenever possible.
  • I understand that Idaho Websites recommends using Editor accounts whenever Administrator access is not required.
  • I understand that once external Administrator access is granted, Idaho Websites can no longer guarantee the security or integrity of the WordPress environment.
  • I understand that any investigation, cleanup, restoration, troubleshooting, or repair resulting from Administrator-level access or Administrator-level changes performed outside of Idaho Websites will be billed at $125 per hour.
  • I request that Idaho Websites create the Administrator account(s) listed below and accept the responsibilities outlined above.
Your Name
Client Acknowledgment

About The New User

Their Name(Required)
This is the email we will create the Wordpress account. They will receive an email where they can set up their password.